IMPORTANT: This form is specifically for Deaf employees, professionals, scholars, learners, visitors, and community members. 

FOR PATIENTS, please contact Patient Care Interpreting Team by calling (585) 275-4778 or emailing Interpreter_Services@urmc.rochester.edu or visit their webpage.   We do not provide services for Deaf and Hard of Hearing patients. 

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For general/non-urgent scheduling and billing questions, please email DeafProfessional_InterpreterServices@urmc.rochester.edu.

Business hours: Monday-Friday, 8:30 am to 5:00 pm Eastern Time. 

For urgent requests (within 36 hours) or after-hours: please text 585-484-0086 as we do not monitor our inbox over weekends, during holidays, or after 5pm during the week. 

 

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